Shipping Policy

General Information

The Hair & Beauty Supply Store uses various freight companies for all deliveries. All orders will be delivered to the address provided in the shipping details form upon checkout. If the incorrect address is provided to us, you will be liable for the cost of redirecting and or replacing the order. All orders sent out will be granted Authority to Leave (ATL) ie. we will leave your order at the door or a place that is deemed ot be safe by our courier, unless you clearly state that you do not wish for this to occue. If you do not provide ATL and someone is not at home to accept delivery, then you will be liable for the additional redilvery fee.

Delivery Fees

  • Flat Rate Shipping: $9.95
  • Free Shipping for all orders over $200

Delivery Times (business days) *

  • QUEENSLAND
    • Brisbane Metropolitan: 1 - 2 days
    • South East QLD: 1 - 2 days
    • Central QLD: 2 - 3 days
    • Far North QLD: 3 - 4 days
    • Far North QLD (Islands): 8 - 10 days
  • NEW SOUTH WALES
    • Sydney Metropolitan: 1 - 2 days
    • NSW Regional Areas: 2 - 3 days
  • VICTORIA
    • Melbourne Metropolitan: 2 - 4 days
    • VIC Regional Areas: 2 - 4 days
  • SOUTH AUSTRALIA
    • Adelaide Metropolitan: 3 - 5 days
    • SA Regional Areas: 3 - 5 days
  • WESTERN AUSTRALIA
    • Perth Metropolitan: 7 - 9 days
    • WA Regional Areas: 7 - 9 days
  • NORTHERN TERRIROTY
    • Darwin Metropolitan: 7 - 8 days
    • NT Regional Areas 7 - 8 days

* The delivery times stated above are approximate times only. Please contact us if you do not rece